Frequently Asked Questions

Please look at the questions we get asked the most below for your answers. If you still need help, please don’t hesitate to get in contact with us.

Q. “Do you have qualified staff at your setting?”

A. Yes. Our staff have a minimum of NVQ level 3 in Children’s Care, learning and development.

Q. “Do you have any vacancies in your Setting?”

A. The best approach is to contact us because while we expect to be very busy all year round however availability will change throughout the year.

Q. “Can I visit your Setting?”

A. It is essential that you visit the setting before making any arrangements. You will need to arrange an appointment for the visit. During your visit we will show you around and explain how we will care for your child.

Q. “Is Free Early Years Entitlement Funding available for 2 year old’s and 3 & 4 year old’s?”

A.Yes. Our setting has eligible provider status for both schemes. Further information is available prior to registration.

Q. “What happens if my child is ill?”

A. Telephone or email the setting if your child is ill. Due to staffing commitments we are unable to refund families for days absent due to sickness. If your child becomes ill during our care we will closely monitor the child and immediately contact parents.

In an emergency we will make a judgement if it is necessary to quickly take a child to the nearest hospital or doctor. It is important that the welfare of all the children in the setting is safeguarded and for this reason a child with a contagious illness should not be brought into the setting.